Privacy Policy

1. Introduction

EFG CONSULTING SERVICES, LLC, operating under the trading name EFG Counsel (hereinafter referred to as EFG Counsel, we, us, or our), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at efgcounsel.surf or engage our consulting services.

EFG Counsel is a strategic business consulting firm based in Canton, Ohio, providing advisory, operational improvement, risk management, and organisational development services to businesses across the United States. By using our website or services, you acknowledge the practices described in this policy.

2. Information We Collect

Contact Information: Your name, email, phone number, company name, and job title collected through our contact form, consultation requests, or service engagements.

Business Information: Information about your company, industry, challenges, and objectives provided in the course of our consulting engagements.

Technical Information: IP address, browser type, operating system, pages visited, and access times through standard website analytics.

Communication Records: Records of emails, calls, and meeting notes maintained for service continuity and quality.

3. How We Use Your Information

To respond to inquiries and consultation requests. To deliver consulting services and manage client relationships. To communicate about engagement progress, billing, and service updates. To improve our website and service offerings. To comply with professional and regulatory obligations. To maintain accurate business records.

4. Data Sharing

EFG CONSULTING SERVICES, LLC does not sell your personal information. We may share information with service providers bound by confidentiality (website hosting, payment processing, analytics), professional advisors (legal, accounting), or when required by law.

5. Data Security

We implement reasonable security measures including encrypted transmission (TLS), access controls, confidentiality agreements with team members, and secure data storage practices. No electronic transmission is completely secure.

6. Data Retention

We retain information as long as necessary for the purposes collected or as required by professional standards and regulations. Client engagement records are typically retained for seven years. Website analytics data is retained for up to two years.

7. Your Rights

Under applicable US privacy laws, you have rights to access, correct, request deletion, and opt out of marketing communications. Contact us using the details below. We will respond within 30 days.

8. Contact Us

This Privacy Policy was developed by EFG Counsel, a strategic consulting firm operated by EFG CONSULTING SERVICES, LLC in Canton, Ohio.